PRIVACY POLICY

Updated: Oct 1, 2024

Qonaq Health and Wellness ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.qonaqhealth.com (the "Site") or use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site or services.

  1. Information We Collect
    1. Personal Information
    2. We may collect personal information that you voluntarily provide to us when you:

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      • This information may include:

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    3. Non-Personal Information
    4. We automatically collect certain non-personal information when you visit our Site, such as:

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  2. How We Use Your Information
  3. We use your personal information for the following purposes:

    • Service Delivery: To provide and improve our services, process transactions, and fulfill your requests.
    • Communication: To send you confirmations, updates, security alerts, and support messages.
    • Marketing: To inform you about promotions, offers, and events that may interest you (you may opt-out at any time).
    • Personalization: To customize your experience on our Site and display content relevant to your interests.
    • Legal Compliance: To comply with legal obligations and protect our rights and interests.
  4. Cookies and Tracking Technologies
  5. We use cookies and similar technologies to:

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    You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site

  6. Disclosure of Your Information
  7. We may share your information with:

    1. Service Providers
    2. Trusted third-party vendors who assist us in operating our Site and providing our services, such as:

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    3. Legal Requirements
    4. When required by law, court order, or government regulation, or to protect our rights, property, or safety.

    5. Business Transfers
    6. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  8. International Data Transfers
  9. Your information may be processed and stored in countries outside your residence.

  10. Data Security
  11. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

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  12. Retention of Your Information
  13. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  14. Your Rights
  15. Depending on your jurisdiction, you may have the following rights regarding your personal information:

    • Access: Request access to the personal information we hold about you.
    • Correction: Request correction of inaccurate or incomplete information.
    • Deletion: Request deletion of your personal information.
    • Objection: Object to the processing of your personal information.
    • Restriction: Request restriction of processing your personal information.
    • Data Portability: Request transfer of your personal information to another entity.
    • Withdrawal of Consent: Withdraw your consent at any time where we rely on it to process your information.

    To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

  16. Third-Party Links
  17. Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  18. Children's Privacy
  19. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

  20. Changes to This Privacy Policy
  21. We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

  22. Contact Information
  23. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  24. Consent
  25. By using our Site and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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Thank you for trusting Qonaq Health and Wellness with your health journey. Your privacy and security are of utmost importance to us.

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